Folvi FAQ
Know what Folvi does before you publish.
Straight answers about building, media, sharing, plans and account access—based on what Folvi supports today.
5 · 25 · 75
active projects
100 · 200 · 300 MB
max per SCORM package
1 custom domain
on Pro
01
Building your work
What Folvi can hold and how interactive learning work is presented.
Can I show actual SCORM courses in my portfolio?
Yes. Folvi accepts published SCORM 1.2 and SCORM 2004 ZIP packages and serves them through its built-in player. Each SCORM package can be up to 100 MB on Free, 200 MB on Plus, and 300 MB on Pro. Folvi applies that per-package size limit independently to the uploaded ZIP and to that same package after extraction. This is not a total SCORM allowance; the extracted package also counts toward your overall Folvi storage.
What else can I add to a project?
Projects can combine your narrative with images, documents, PDFs, presentations, external video links, and other supported media. Pro also supports Folvi-hosted video uploads.
How much Folvi storage comes with each plan?
Free includes 200 MB, Plus includes 500 MB, and Pro includes 2 GB of Folvi storage. Files used from a connected cloud provider stay external and do not consume Folvi storage.
02
Publishing & sharing
Project capacity, private sharing, public presentation, and domains.
How many active projects can I have?
Free supports 5 active projects, Plus supports 25, and Pro supports 75. You can compare the full plan contract on the Pricing page.
Compare plans →Can I password-protect a project?
Yes on Plus and Pro. Password protection lets you share selected work without making it openly accessible to every portfolio visitor.
Can I use my own domain for my Folvi portfolio?
Yes. Pro includes one custom domain. You can keep building and publishing in Folvi while visitors use your own domain to reach the portfolio.
Can I hide Folvi branding?
Pro can hide the Folvi branding shown in the public portfolio navigation. Free and Plus keep the Folvi navigation branding visible.
03
Media & connected storage
How cloud media and hosted video fit into a Folvi project.
Which cloud storage providers can I connect?
Folvi currently supports Google Drive, Dropbox, and OneDrive. Free does not include connected storage, Plus can connect one supported provider, and Pro can connect all supported providers.
Do connected files count against Folvi storage?
No. When a project uses media from Google Drive, Dropbox, or OneDrive, that file remains on the connected provider rather than consuming Folvi storage.
Can I upload video directly to Folvi?
Hosted video uploads are a Pro capability, with a current per-video limit of 300 MB. Free and Plus can still use external video links in projects.
04
Plans & billing
Billing cadence, cancellation, downgrades, and recovery behavior.
Can I pay monthly or annually?
Yes. Plus and Pro support monthly and annual billing. Pricing is regional where Folvi has a regional price table, and the Pricing page shows the current amount and billing currency for your region.
See current pricing →What happens if I cancel a paid plan?
A scheduled cancellation keeps your paid access through the end of the current paid period. While cancellation is still scheduled, you can reactivate the same plan instead of waiting for it to expire.
What happens if I downgrade and the lower plan cannot hold everything?
Folvi keeps a complete subset that fits the destination plan and moves excess recovery-owned work into Recovery Manager. That recovery window lasts 7 days before permanent cleanup of unresolved excess work.
Does Plus still use the old Starter name?
No in the public product. The current plans are Free, Plus, and Pro. Some billing integration code still uses the legacy internal identifier “starter” for Plus, but that is not a separate customer-facing plan.
05
Account & access
Signing in, password recovery, data controls, and where to get help.
I forgot my password. How do I reset it?
Use “Forgot password?” on the Folvi sign-in screen. It opens the current password-reset flow. Signed-in email/password users can use the same flow from Account settings to change their password.
Reset password →Can I download my Folvi data?
Yes. Account → Data & privacy includes a data-export flow that prepares a readable and machine-readable copy for download.
Can I delete my Folvi account?
Yes. Account → Data & privacy includes the account-erasure flow. Folvi processes that request through its current account-deletion workflow rather than requiring a support ticket to start it.
Where should I ask for help?
Use Account Support for help tied to a signed-in Folvi account. For a general question before signing up, use the public Contact page.
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Billing, recovery, connected apps, account access and product support belong with your signed-in account context.
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If your question is not tied to an existing Folvi account, the public Contact page is the right place to start.
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